Refund policy

Return & Refund Policy

We want you to love your purchase.

Returns are accepted within 30 days of delivery.

Items must be:

  • Unused
  • In original condition
  • In original packaging

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Refunds will be processed within 5–10 business days after the returned item is received and inspected.

To start a return, please contact:
shop.velourajewelry@gmail.com